Experience Nature. Experience Freedom.
Dynamax Inverter/Charger Settings
Dynamax SOC Settings
Frequently Asked Questions
FREEDOM EDITION 24FWSFX & 24SSSFX
What is Freedom eGEN?
The Xantrex FREEDOM eGEN solution provides true sine wave AC and steady DC battery output to power a wide range of onboard electronics and appliances in RVs, boats, heavy-duty trucks and commercial vehicles, completely eliminating the noise, vibration, smell and nuisance of a generator.
What does using Freedom eGEN mean to an end-user?
With an exceptional service life of more than 6,000 cycles, the Xantrex FREEDOM eGEN solution brings unprecedented levels of comfort and convenience to mobile environments, providing heating and cooling on demand through existing vents. Fully self-recharging using the engine alternator when underway, shore power when plugged in and solar for a trickle charge, the system is easily configured to support 12-volt, 24-volt and 48-volt DC systems. FREEDOM eGEN saves weight and space while delivering unmatched comfort and convenience.
What information can you see on the Freedom eGEN screen?
The eGen screen allows you to see if your system is online and what your collective state of charge is for your system. It allows you to verify that everything is working properly. If a fault does occur, the screen will show a red circle in the left corner. You can clear the fault by pressing the F1 key on the screen.
eGen display fails to illuminate when there is battery power connected to the coach.
Possible Cause
Firefly system has no power, display cable is not connected to the network, display cable is defective or damaged, display is defective.
Solution
Check fuses connecting 12V to Firefly G12 main board. Verify that the cable from the display is correctly connected to both the back of the display and the network distribution block. Swap the display cable with a new one. Swap the display with a new one.
Battery packs shut off shortly after booting up.
Possible Cause
SoC is 10% or less.
Solution
If the SoC display reports an SoC of 10% or less, connect the shore cord or start the vehicle engine to apply a charge current and disable the shutdown timer.
Shore Icon is not appearing on the eGen Screen
Possible Cause
Shore Relay
Solution
If the SoC display reports an SoC of 10% or less, connect the shore cord or start the vehicle engine to apply a charge current and disable the shutdown timer. Confirm that the shore relay is attached correctly. The AC connections should be secured and not loose in the Wago cavity. The DC connections need to be in the correct position. NO (Normally open) and COM (Common). When everything is connected correctly you should see the shore icon on the eGen screen.
One or both batteries are not turning on
Possible Cause
Batteries are severely discharged
Solution
Batteries must be put into “Recovery Mode” until they reach 12v. Usually 24 Hours of uninterrupted power.
The system does not go into or stay in “Recovery” mode
Possible Cause
Shore relay, the battery may be eligible for full charge
Solution
Confirm that the shore relay is attached correctly. The AC connections should be secured and not loose in the Wago cavity. The DC connections need to be in the correct position. NO (Normally open) and COM (Common). When everything is connected correctly you should see the shore icon on the eGen screen. Unplug from shore and turn the battery off (if it stays on after shore is disconnected). Wait 10 seconds then plug shore in. The battery should start to take a full charge.
The eGen SOC states only 50%
Possible Cause
1/2 Batteries online
Solution
One battery is in a fault. Faults can be cleared by pressing the silver button or by pressing F2 on eGen SoC, and then faults can be cleared. If the fault is an overvolt, this is a regular operation and may need time to dissipate voltage before being able to come online.
The eGen SoC shows red inverter symbol
Possible Cause
Inverter is not on the network
Solution
Turn the system off then back on. Check U3 on the inverter.
What does Freedom eGEN do for you?
Fully integrated with the vehicle’s engine and electrical system to provide stable, reliable AC and DC power on demand, FREEDOM eGEN enables completely automatic climate control around the clock by powering heaters, air conditioners and core hotel loads from multiple sources, including shore power and an onboard lithium-ion battery pack. It can even work with Xantrex solar solutions to further enhance battery run time.
What are the components of Freedom eGEN?
Freedom eGEN is comprised of:
- Xantrex eGEN screen:
The eGEN screen allows you to monitor your entire system and utilize different functions, such as turning the batteries and inverters on and off, as well as configuring the battery heating options.
- Xantrex Smart Batteries:
The heart of the system is the Xantrex smart lithium batteries that talk to the rest of the system and store power to be used later when the RV is not connected to shore power.
Learn more about our lithium batteries
- Xantrex Freedom XC Pro 3000W Inverter:
The XC Pro Inverter allows you to use the power you stored in the batteries to run household appliances while boondocking.
What if there is an issue and my batteries aren’t charging?
If the batteries are not charging, verify that you are connected to shore power and that the main on/off switch is turned to “ON”
Why is there no 12V power in the coach even with the shore cord disconnected?
Possible Cause
Batteries are not booted up, main battery switch is OFF, fuse or breaker may be tripped, or battery disconnect is in the OFF state.
Solution
Check the remote panel LEDs to see if they are illuminated. If not, press the control button for 1-2 seconds to start the boot sequence. Verify that the main switch in the battery compartment is in the ON position. Check for continuity on both sides of the fuse or breaker. If you do not have continuity, then replace or reset the fuse or breaker. Press the red Disconnect switch on the control panel near the vehicle’s entry door.
Stovetop and microwave continuously beep after the battery disconnect is disengaged
Possible Cause
Inverter is in Power Saving mode
Solution
Check settings 5 and 6 on the Xantrex inverter. Setting 5 should be off, and setting 6 should be disabled.
No battery data is displayed on the multiplex panel or the eGen display
Possible Cause
The network connection to battery harness is missin
Solution
Verify that an undamaged network cable is connected to the battery harness’s RV-C port and the distribution block in the battery compartment. Check for 60 ohms across CAN High and CAN Low with no power applied.
Batteries are not turning off
Possible Cause
The battery BMS may be stuck, batteries are seeing power still.
Solution
Drain the power on the battery to 10%, where the automatic cut-off should turn the battery off. After the cut off turn the battery on and recharge to 100%. Turn off the Solar disconnect. Disconnect from shore power. Turn the engine off. Isolate batteries by disconnecting the Rebling connection and 12-pin Deutch connector. After isolation, turn the batteries off using the local button on the batteries.
The inverter does not qualify AC
Possible Cause
AC is looping
Solution
Check that the AC output and AC input wires are going to separate places.
No 120 V power
Possible Cause
Batteries are not on, inverters are not on
Solution
Turn the batteries on or plug them into the shore to charge batteries. Check if the inverter button is depressed.
U3 is all 0000
Possible Cause
Communication card didn’t boot properly
Solution
Remove all power from the inverter AC and DC. This includes turning batteries and solar off as well as disconnecting from shore.
For more info
View and download the ISATA3 brochure